5 Questions With – GolfSpy X
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5 Questions With – GolfSpy X

5 Questions With – GolfSpy X

5 years ago MyGolfSpy was founded with the dream of creating a golf site that was all about the consumer. MyGolfSpy was never about us, it has always been about you.

Certainly we wanted to create a mystique around our spy brand; the whole lurking in shadows sort of thing. It’s not that there’s really anything to hide, in fact we’ve always prided ourselves on the transparency under which we operate, but at the same time, we’ve never really sought out any attention for ourselves as individuals.

When our forum members – including our new team of forum managers – came to us and started asking a lot of questions about not only the site, but about the people behind it, we realized that 5 years is probably long enough. If our forum guys want to know, we figure some of you might as well, so we thought we’d take some time out to let you get to know the real people behind MyGolfSpy.

By all means, if you have any questions of your own, don’t hesitate to ask.

5 Questions: What inspired you to start MyGolfSpy?

GolfSpy X: I started MyGolfSpy for one reason: the consumer. I did a focus group study after selling my last golf company and it was obvious, golfers wanted a place they could trust, without bias from large advertising influence. A place they knew would be real, authentic, and genuine. I spent a year-and-a- half researching what I could do to provide them what they wanted and started MyGolfSpy shortly after.  What golfers wanted was what I was put on this planet to do.

I actually don’t consider myself to be in the golf business at all, I consider myself in the business of giving a damn. MyGolfSpy is truly an expression of me and what I believe in. Integrity is something I feel is sorely lacking in the world of media these days. I’m here to change that in golf.

5 Questions: What did you hope to accomplish?

GolfSpy X: I’m not here just to make a difference. I am here to completely revolutionize the way consumers go about purchasing golf equipment in the future. Flip the entire industry on its head.

The golf industry and the MGS readers have yet to see the master plan for MGS.  I just completed Phase 1 of MGS which was basically “proof of concept”.  Could we go against the norm and not only survive but thrive without taking ad dollars from those that support the media in this industry?  We have reached that goal and now we are moving on to Phase 2 which I have been waiting 15 years for the opportunity to show consumers.

The only way you change things is by going against the grain and standing up for what’s right – giving up things in the short term for what’s better in the long.  Taking the road less traveled. I’m not interested in making friends with PR people in this industry.  I’m interested in making lasting change for golfers, the kind of change golf club manufacturers are scared of.

5 Questions: You’ve been using the hashtag #PowerToThePlayer.  What does that mean and why do you think it’s important?

GolfSpy X: The individual player (you) is the most important thing in golf.  Period.  This message is counter to how the industry behaves and treats its audience.  Our role as the people’s advocate is to put the power back in the players’ hands.  We think it’s time you called the shots.  It’s time to raise the level of play together.  That is #PowerToThePlayer and it’s the foundation of how we plan to empower golfers’ games.

5 Questions: You’ve been steadfast in your refusal to accept advertising dollars from the big OEM’s.  Why do you refuse?  What message does that send to your readers?

GolfSpy X: Advertising, at its core is meant to seduce, influence and manipulate your brain. If I’m going to provide the truth to consumers, that becomes more difficult by accepting money from the most powerful of those that do the advertising. Marketing has become more important than the performance of the actual product being marketed.  I’m here to try and change that. Things should be based on truth not hype…performance not marketing.

5 Questions: So you go by GolfSpy X. Who are you really?

GolfSpy X: MyGolfSpy is me and I am MyGolfSpy.

For You

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Our mission is #ConsumerFirst. We are here to help educate and empower golfers. We want you to get the most out of your money, time and performance. That means providing you with equipment reviews you can trust, as well as honest reporting on the latest issues affecting the game today. #PowerToThePlayer

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      Tillman

      9 years ago

      I put my $$$ where it does the most good – I contribute to MGS!!

      Reply

      Golfer Burnz

      9 years ago

      I’ve been a fan since way back. I keep popping in to see what is new. You guys do a great job of keeping it fresh. Hope things don’t change too much in the future, but am excited to see what will be different.

      Reply

      Peter

      9 years ago

      Well those 5 years went fast.

      Any chance you will ever do a comparison of clubs over the the last 5 years to prove that the R&A/USGA rules have worked well and that the big company’s only have marketing left to make them richer – perhaps the best 5 drivers, irons, putters up against each other – would be interesting I think – no one else seems to have done this.

      Reply

      Bill In Dallas

      9 years ago

      Great, Great, Great Website…love you mission and approach! Having been a part of the leadership team at 2 major golf companies, I could not agree more with your perspective regarding product, promotion, and priorities. Please keep up the good work! Thank you!

      Reply

      kj

      9 years ago

      MGS is a great initative.

      Fact, in ALL businesses consumers get screwed every day.
      I have worked at various marketing departments and trust me,
      EVERYTHING is done to steal the last penny from you pocket.

      Whether it concerns buying, shipping, servicing or replacing, every part, action, minute, rule or whatever that has to be done (or as they surely will tell you ‘should be done’) is maximized, if not made up to make you pay. This is miles away from what all these brands call ‘putting the customer first’ or creating ‘true value’.

      Let me give you one recent example. My kitchen machine broke down. Ok, can happen. Now I figure out that I need a replacement part that I can easily fix myself. So I contact the ‘official service partner’ of the brand, which is Tefal by the way. They do not want to sent me the part because the have a company called Ecare that takes care of all their repairs. Ok, but I don’t need a repair, I need a part. The cost involved in shipping and fixing are a minimum of 60 euro. The replacement part I need and that I now bought elsewhere, costs 8 euro. Ergo, probably 80% of the customers who do not look furhter get screwed for approx. 52 euro.
      These kind of actions make me not only sick, but rather angry as well.

      Bottom line, we need more MGS’s in this world. To debunk the marketing mafia and to give customers back the truth about their purchases.

      Reply

      Walldo R

      9 years ago

      Interesting, there are so many websites and artcles that have reader comments with someone bringing up spelling or grammar or some other mundane thing. I love MyGolSpy .I get info on clubs, bags, course equipment and aids, players, and so much more. If I want to learn phonics, grammar and spelling I will go back to elementary school. (1956-62).

      Reply

      HardcoreLooper

      9 years ago

      GSX – Keep up the good work. When you speak of items collecting dust, my issues of Golf Digest and Golf Magazine are collecting dust. I read your site religiously.

      Reply

      Craig D

      9 years ago

      Looking forward to the new site, is there a date? Your mission statement was eloquent too.

      Reply

      Logan

      9 years ago

      Their and there in is not a complete sentence. Two Grammatical errors in a comment criticizing grammatical errors. Always a critic in the crowd that assumes they would do a better job. Great website, keep up the good work MYGOLFSPY!!!

      Reply

      Anthony wallace

      9 years ago

      I have a typo. Read the what you wrote. I’m using a phone. YOURE doing a formal interview. THERE you have it.

      Reply

      Anthony wallace

      9 years ago

      How can one take golfers x seriosly when he can’t use the correct forms of your and youre. Their and there. This is 4th grade stuff!!

      Reply

      mygolfspy

      9 years ago

      Hard to take someone serious that can’t spell the word serious correctly ;)

      Reply

      Joe Golfer

      9 years ago

      Just a pat on the back here to you, MyGolfSpy.
      You have done a good job so far, and I hope it continues for you.
      I found out about this site a couple of years ago, and it has basically become one of two sites where I get most of my golf information.

      Reply

      Chris C

      9 years ago

      I look forward to the evolution of MGS. This site is among a handful of sites that I endeavor to visit every day.That said, I believe that it is important to remember that the proletariat is not always correct. What us consumers might want/might need/might yearn for are often quite different. If providers limited their products to their consumers expressed interests, we might still be striking featheries with hickory shafted niblicks. As in so many aspects of life in general, I believe that there must be a balance to approaching how producers should move forward in the field of golf. I believe that most of your readers would agree that golf benefited when Mr. Karsten opted to move forward with his “dust collecting” designs.

      Reply

      mygolfspy

      9 years ago

      Totally agree. Like I stated you have to learn for WHAT to listen to. And I think when we come out with a few new products you will see that also opted to “look forward” and put a plan in place based on something you don;t even know you need yet. But once you see it will know why you do.

      Reply

      Eric

      9 years ago

      Good thing Steve jobs never read mgs. Was it not his motto that consumers don’t know what they want, so he told them. Or something like that! Apple was not very successful! Good thing consumers told them! Lol

      Reply

      mygolfspy

      9 years ago

      Actually if you watch his documentaries and read the books you will see you are wrong. He actually said that consumers didn’t know how to tell him what they wanted if asked directly. But if you listened the right way to the right things they were telling you that was where the magic lied. Consumers give you a lot of mixed messages, you have to be able to decipher what they are really saying they want.

      Our readers have given us an incredible wealth of info and we spend hours almost every day trying to decipher those messages.

      Reply

      Dfinch

      9 years ago

      Absolutely true. Apple is the flagship example of Simon Sinek’s “Golden Circle”.

      Jeff Bruce

      9 years ago

      Yous aid you sold your last golf company – what compant was that?

      Reply

      mygolfspy

      9 years ago

      I envision us all becoming and growing in to more of singular entity. We believe in allowing everyone to voice their opinions. Now, some think we are crazy for allowing these types of comments on our site, but it is one of the keys to our success so far in the golf industry. We ask you guys a LOT of questions regarding how you feel and think about not only what and how we do things but also how the industry is working for you. This feedback while sometimes harsh is invaluable.

      Golf business owners ask me fairly often to consult on their future or current product lines. I see a fairly disturbing trend. They create products for themselves, not the golfer. EXAMPLE: I know a talented putter designer, he wanted my advice on his putters, I told him, “They look incredible, but they won’t sell, their going to be dust collectors.” He got angry and asked me, “WHY!?” My answer, “Your designing putters YOU like, not putters golfers want, need and are hungry to buy.” Moral of the story ask your customers what they want and deliver that exact product and even more than they could imagine.

      We ask, you guys tell us, and we go and try and build.

      The new website I think in one word is going to: SHOCK.

      Reply

      John Barry

      9 years ago

      Question 6: Thanks for the open forum:

      As the years go by, and My Golf Spy grows, evolves and progresses, how do you envision the web site and the community growing and what is it becoming?

      Reply

      Just me

      9 years ago

      So in other words, global domination is the ultimate plan?

      Reply

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